Netflix Error: Why Am I Getting an Error Code on Netflix?

Last updated: September 4, 2021 by Nick

Netflix offers a fast and convenient platform for streaming content. Its official website and app are easy to navigate and offer a huge listing of movies & TV shows. However, it’s possible to encounter a Netflix error message when trying to watch American Netflix.

Here are some steps you can take to resolve common Netflix site errors, and some useful Netflix secrets that will enhance your viewing experience.

What are Netflix Errors and Why Do They Occur?

Netflix will display a geo-restriction error if a show or movie is blocked in your country. Netflix offers content by purchasing streaming rights for each region, and these rights expire after a while. This is why titles leave Netflix.

If you followed a URL to a title that isn’t available in your country or attempted to resume a show that is no longer available, you might see a Netflix error that says the site is unable to process your request.

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Error Code NSES-404

Nses 404

You can fix the Netflix error code NSES-404 by using a VPN provider. It makes Netflix think you are located in another country. A VPN service is a region-hopping tool you can use to cloak your identity.

Most providers have servers in hundreds of locations, including other Netflix regions. However, VPN users can establish a secure connection to a US server to get American Netflix.

Follow the below steps to get rid of Netflix error code NSES-404 and watch your favorite shows:

  • Subscribe to a VPN like “ExpressVPN
  • Launch the VPN app and sign in.
  • Connect to a server in the United States.
  • Visit and enjoy American Netflix in Australia.

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Netflix Errors: Reasons and Solutions

Suppose a specific Netflix error code stops you from streaming Netflix. No need to worry. Most Netflix issues you can resolve yourself with little effort. Here I have highlighted the most common Netflix error codes and their solutions!

1. Netflix Error (-100)

It means information stored on your device requires to be refreshed.

Amazon Fire Stick or TV

For fixing the Netflix error (-100) on Fire TVs, follow these steps:

  • Restart your device
  • Make sure internet connection requirements are fulfilled.
  • Restore default settings of your device

Android & Apple Smart TVs

For fixing the Netflix error (-100) on Smart TVs, follow these steps:

  • Reset all settings
  • Restart your smart TV
  • Contact your device manufacturer

2. Netflix Error 7034

This error occurs due to Bad cache data. You can fix this error by clearing the browser’s cache. You can also try rebooting your router.

3. Netflix Error 0041 or Error TVP-832

These errors occur due to issue with a home network. Follow the steps below to fix the Netflix Error 0041 or Error TVP-832:

  • Turn off your device.
  • Unplug the modem and wait for 30 seconds.
  • Plug it in again and turn your device on.
  • Launch Netflix again.

4. Netflix Error 120

It is because of an issue with your device. Restarting your device may help. Follow the steps below to fix the Netflix Error 120:

  • Unplug your device for at least 1 minute.
  • Press the power button on your device to discharge it.
  • If your device doesn’t have a power button, keep it unplugged for at least 3 minutes.
  • Plug it in again and try Netflix.

5. Netflix Error Code AIP 701

It means Netflix is having trouble playing this title. Follow the steps below to fix the Netflix Error AIP 701:

  • Restart your modem
  • Try a different internet connection

6. Netflix Error NQL.2303

It means the download feature doesn’t work on your device. So, to download Netflix TV shows or movies, you need to use another device.

7. Netflix Error NQM.407

To fix this issue, you are required to update your payment method. This error occurs on your tablet or Android phone because:

  • Your bank did not approve the monthly payment.
  • Your payment method has expired.
  • The US Only: The zip code on your Netflix account is different than the one listed with your bank.

8. Netflix Unexpected Error

To fix an unexpected error, reload or refresh the page to try again. If the problem persists, try clearing your browser history or browser’s cache and or restart your computer.

9. Netflix Error S7111-1101

This error occurs on your Mac computer. It means information stored on your device needs to be refreshed.

To do so, clear the Netflix cookie with the following steps:

10. Netflix Error U7111-5070

This error asks to verify your age.  You can easily rectify it. So, it means you are trying to stream Netflix in an area that requires you to be a certain age to watch mature content. However, to fix this issue, visit and confirm that you’re mature to watch this content.

11. Netflix Error S7111-1957-205002

This error message appears on your MAC computer because of some datastores on your Safari browser.

You can resolve it by refreshing your browser with the following steps.

  • Open up Your Safari browser
  • Go to menu and search preferences
  • Select Cookies, remove all, and force quit Safari
  • Open it up again and try Netflix again.

12. Netflix Error ATV-ui62

If you see the error code ATV-ui62, it means that your network setting requires to be updated.

Follow the steps below to fix the Netflix Error ATV-ui62:

  • Open Netflix and go to setting
  • Select General and click Reset.
  • Hit Reset All Settings.
  • Once Reset completes;
  • Log in to your Netflix app and try streaming again.

Please Note: Resetting may clear all your saved data, including passwords stored on your device.

13. Netflix Error ATV-ui91

If you see the error code ATV-ui91. It indicates a problem with your password.

Follow the steps below to fix the Netflix Error ATV-ui91:

  • Verify your email and password
  • Reset your password

14. Netflix Error ATV-ui92

If you see the error code ATV-ui92 on Apple TV, it is usually because of an issue with your login process.

Follow the steps below to fix the Netflix Error ATV-ui92:

  1. If you face trouble on the remote app;
  2. Switch to your Apple TV remote.
  3. Sign into your Netflix account.
  4. Reset all settings.
  5. If the problem persists, contact the device manufacturer.

Please Note: This works only on Apple TV 2 and Apple TV 3. For Apple TV 4 or above, don’t hesitate to get in touch with customer service.

15. Netflix Error UI-500

Netflix doesn’t provide a solution to this problem. However, it is suggested to contact customer service.

16. Netflix Error UI-800-3 (207006)

If you see the error code UI-800-3 (207006), it indicates Digital Rights Management (DRM) issue.

Follow the steps below to fix the Netflix Error UI-800-3 (207006):

  1. Contact the manufacturer and ask for updating the device for the latest firmware
  2. Reset all settings.

If the device provider can’t help, you can try Netflix on any other device.

17. Netflix Error 500

The error code 500 on Telekom Magenta TV means a hardware problem in connecting to Netflix. In this case, restarting your device may help.

Netflix Device Troubleshooting

Sometimes, the issue is only because of your device. The following steps will help you to resolve Netflix issues for your device

1. Roku

To resolve the Netflix issue, restart your Roku by following the steps below:

  1. Unplug your Roku for at least 10 seconds and plug it in again.
  2. Turn on your Roku and wait for a minute.
  3. Log into your Netflix account.

2. Streaming Media Player

To resolve the Netflix issue, restart your Netflix app:

  1. Navigate to the Netflix home screen.
  2. Go to the Menu Row.
  3. Click Exit Netflix.
  4. Relaunch Netflix.

3. Smart TV

To resolve the Netflix issue on Smart TVs, try reloading the Netflix app:

  1. Open Netflix and go to the setting.
  2. Click Get Help and Select Reload Netflix.
  3. After the app reloads, try Netflix again.

4. All other devices

If your problem persists for any other device like Xbox One, PlayStation, Smartphones, Computers, Android, Firestick, iPad, and Chromecast, you will have to contact the Netflix support center or try the common fixes below.

Common Solutions to Netflix Errors

Whenever you encounter any problem, there are a few basic steps that you must take to resolve the issue. I will be highlighting these steps below to ensure you face no troubles while streaming!

1. Restart Your Device

If you’re experiencing a Netflix site error VPN that says you can’t connect because you’re using a proxy, restarting your device could fix the problem. Restarting your device is a simple troubleshooting step you can take to fix a wide range of errors.

However, restarting your device will interrupt background processes that might be preventing the app from working properly and will restore your connection settings to default.

2. Clear Cookies from Your App

Cookies are small text files used to store information about users. Their purpose can be to identify users quickly, offer personalized recommendations based on past activities, or resume content where you left off.

Moreover, Netflix uses cookies with information about your account, your location, your log-in credentials, and your activity. Finally, if you encounter a Netflix site error and if there is a cookie on your device that indicates a different location. We recommend clearing cookies.

How to Clear Cookies from Browsers

Follow the below steps to clear the cookies from your browser:

  • Go to the Chrome menu icon and click ‘Settings’
  • Click “Show advanced settings” at the bottom.
  • Open the “Content settings” in the “Privacy” section,
  • Now, Check“All cookies and site data” in the “Cookies” section,
  • Finally, Click on the”Remove all” button to Delete all cookies,

How to Clear Cache from Your Browser

Follow the below steps to clear the cache from your browser:

  • Open “Chrome” on your computer/laptop.
  • Click on “More” in the top right corner.
  • Then, Open the “History” to move to the next step.
  • Click on the “Clear browsing data” button.
  • Check the “Cached Images and Files” box.
  • Finally, Hit the “Clear Data” button!

3. Restart the Home Router

Restarting your home network is another easy Netflix site error fix. It’s a step that will fix a lot of connectivity issues regardless of the Netflix site error displayed.

Restarting your router will reset the default connection settings for your home network. You will have to configure your VPN connection again, but it’s an easy way of fixing connectivity problems.

Netflix Error: FAQs

When it comes to dealing with Netflix errors, you may find yourself asking some questions. Below I provide answers to common queries:

How Do I Reset My Netflix?

You can fix some issues by closing and opening the Netflix app or website. However, if the problem persists, clear your cookies and app cache for Netflix.

Why Am I Getting a Netflix Site Error?

You might also experience an error because some Netflix servers are down. Check Netflix’s social media accounts to find out about outages. It’s also possible to run into problems because Netflix is detecting that you’re using a VPN connection.

How Do I Fix Netflix on My TV?

You can fix error messages on your TV by closing the Netflix app and opening it again. Moreover, you can restart your TV to reset its connection settings. However, if the problem persists, reset your home network by restarting your router.

What Does Netflix Code NW 3 6 Mean?

The error code NW 3 6 indicates a connectivity issue. However, you can fix this problem by restarting the device you’re using to access Netflix and restarting your router. Besides, if you’re using a VPN, configure your VPN connection again and try accessing Netflix from a different server.

Wrapping Up

This article above informs you about common Netflix errors like NSES 404, Netflix site error, Netflix error 120 and their solutions. However, if the above tips don’t work, feel free to drop a comment below. I’ll be more than happy to provide assistance!

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